All shipping is done through Australia Post and Parcel delivery. As Australia Post can change there pricing periodically, we have provided links here to the pricing guides for those interested in knowing the postage costs associated with any order.
INTERNATIONAL SHIPPING RATES
We currently aren’t taking orders for overseas shipment, hence no rates or links to rates displayed here.
Delivery is performed within the deadlines provided for direct delivery to the addressee or, if the addressee is absent, by a notice informing him/her of the availability of the parcel. Please note that a signature is required on delivery in most cases. Please ensure you or someone else is home to sign for your parcel. Alternatively, please enter a business address for daytime delivery.
If our freight carrier is unsuccessful in delivering to you on more than one occasion, the package may be returned to our merchandise team in Melbourne, Australia. In the unlikely event that this occurs, to re-send your parcel, an additional freight charge may need to be applied prior to dispatch.
Delivery deadlines are indicated as accurately as possible. We are not responsible for delivery delays following the dispatch of your order. No damages or compensation will be payable in the event of delivery deadlines being exceeded. However, if the product has not been delivered 21 days after the delivery date indicated and this is due for any reason other than force majeure, the purchase may then be cancelled and you may be refunded the price paid to the exclusion of any other damages or compensation (provided the delay is not contributed to by you). We are also not responsible for any other additional fees associated with the delivery of your order.
PRE-ORDERS & BACKORDERS
Please note items within this website may at times be offered as Pre-Order or Backorder.
Stock ETA dates are provided on individual product pages for any Pre-Order & Backorder items. We will dispatch these items to you ASAP once stock arrives to us.
For any assistance with delivery information, please contact us at firstname.lastname@example.org.